Director, HRBP Specialist

DIRECTV is seeking an experienced Director to lead our HR Business Partner (HRBP) Specialist team while driving operational excellence across our Client Partnership Organization. This strategic leadership role combines traditional HRBP Specialist team management with specialized focus on process optimization, standardization, and knowledge management to enhance HR service delivery across the enterprise.

Here's what you’ll do:

Team Leadership & Management (70%)

• Lead, develop, and manage a team of HR Business Partner Specialists supporting multiple business units.
• Advice and counsel, interpretation, direction, clarification and guidance on the full range of HR policies, practices, programs, and issues.
• Labor agreement interpretation support.
• Primary contact to investigate HR inquiries from business unit clients, union representatives, and HR partners.
• Small to medium project management to standardize, optimize, and improve efficiency of employee services operations.
• Tier 2 Employee Portal support.
• Client guidance on employee performance management and attendance.
• Operations and data management for the Employee Services team.
• International employee administration.
• Companywide employee program support (e.g., unemployment claims, employment verification, DIRECTV Case Workday back-office support, etc.).

Client Partnership Operations Functions (30%)

Process Improvements & Standardization

• Develop and implement best practices and standards for the Client Partnership Organization.
• Create comprehensive tools, templates, and resources to enhance team effectiveness and consistency.
• Lead continuous improvement initiatives for HR service delivery, identifying opportunities for efficiency gains.
• Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure operational success.
• Collaborate closely with HR Centers of Excellence on program design, implementation, and optimization.
• Drive standardization efforts across all client partnership touchpoints.

Knowledge Management & Training

• Design and deliver comprehensive training programs for HR Business Partner Specialist and the broader Client Partnership Organization.
• Establish and facilitate knowledge sharing forums and communities of practice to promote collaboration and learning.
• Maintain current expertise in HR technology, systems, and analytics to drive data-informed decision making.
• Lead change management initiatives for new HR programs, ensuring smooth adoption and implementation.

What you’ll need to be successful:

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• 5 – 7 years required, 10+ years desired of progressive HR experience with at least 5 years in senior HRBP or HR leadership roles.
• 3+ years of experience managing teams of HR professionals.
• Proven track record in process improvement, standardization, and operational excellence.

Core Competencies

• Excellent project management and change management skills.
• Experience with HR technology platforms and analytics tools.
• Demonstrated ability to influence and partner with senior executives.
• Strong coaching and development capabilities.

Technical Skills

• Proficiency in HRIS systems, data analytics, and reporting tools.
• Knowledge of employment law and compliance requirements.
• Experience with process mapping, workflow optimization, and standard operating procedures.
• Familiarity with training design and delivery methodologies.

Preferred Qualifications

• Advanced degree in HR, Organizational Psychology, or related field.
• HR certification (SHRM-SCP, SPHR, or equivalent).
• Experience in large, complex organizations with multiple business units.
• Background in consulting or shared services environments.
• Six Sigma, Lean, or other process improvement certifications.

Leadership Competencies

• Strategic thinking and business partnership.
• Team development and talent management.
• Operational excellence and continuous improvement.
• Change leadership and influence management.
• Communication and stakeholder management.
• Innovation and problem-solving.

Reports to: AVP Client Partnership
Direct Reports: 6 – 8 HR Business Partner Specialists

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This is a remote position that can be located anywhere in the contiguous United States. #LI-Remote

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $134,363 - $244,036

Low (N1): $134,363 - $201,595

Mid (N2): $141,435 - $212,205

High (N3): $155,579 - $233,426

Top (N4): $162,650 - $244,036

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV

Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process