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Installation Technician

Technician Job ID: 2235601 Sparks, Nevada, Nevada-ELKO, Nevada-Battle Mountain, Nevada-Winnemucca, Nevada-CARLIN Apply Now

Opening available to service the Elko, NV and surrounding areas (Battle Mountain, Carlin, Elko, Winnemucca)

When you join DIRECTV, you’ll be a part of a team that’s supporting our customers from the front lines. Whether it’s connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It’s an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you’re up for delivering the future, we’re up for providing you with a bundle of opportunities for success.

This position comes with competitive compensation up to $27.38per hour to new hire employees! You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate:

  • Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime, Starz, & NFL Sunday Ticket Max)
  • Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR
  • 25% off AT&T Cell Phone Service

As an Installation Technician, you’ll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You’ll need to be able to work independently, but most importantly, you’ll need to have excellent customer service skills as you’ll educate customers on the features and functionality of our services. We’ll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations.

What you’ll do:

  • Install and rearrange inside wire
  • Place and replace Customer Premise Equipment (CPE)
  • Verify all services are working
  • Educate customers on the features and functionality of the services
  • Demonstrate, sell, and bill appropriate items of video services on contacts with customers.
  • Select location and install equipment with customers, including inside wiring.
  • Perform the maintenance of the CPE equipment, wiring & jacks inside/outside the customer’s premise
  • Use simple meters to perform testing.
  • Perform work in buildings, attics, basements, and crawl spaces
  • Perform work involving bending, kneeling, stooping, crouching, crawling, etc.
  • Use company provided equipment to retrieve and complete orders
  • Work independently with little supervision
  • Work outside in all types of weather
  • Safely drive a company vehicle
  • May home dispatch or report directly to a work location
  • Use a company PC to retrieve and complete orders
  • Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures
  • Drive a company vehicle and/or report directly to work location
  • Position DIRECTV as the premier video provider of choice.
  • Use and/or wear appropriate safety equipment and follow established safety practices and procedures

Here’s what you’ll need:

  • This position requires driving a company vehicle. At a minimum, you’ll need to be 18 years old with an acceptable driving record and a valid driver's license
  • The ability to drive a vehicle with manual transmission, depending on job assignment
  • Satisfactory results from a security investigation, as required, unless previously met
  • The ability to work varied hours. May be required to work day, evening, or night shifts; overtime, call-outs, weekends and holidays as required. On-call availability may be required. Out-of-town assignments may be required which may include travel and overnight stay
  • You’ll need to pass all necessary assessments

You’ll also need to meet our physical requirements:

  • Must wear body belt and pouch with tools weighing about 25 pounds.
  • Requires the ability to lift up to 80 pounds, depending on assignment.
  • Requires the ability to use hand tools such as screwdrivers, pliers, drills and wrenches.
  • To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing.
  • Must be able to distinguish colors in accordance with specific job requirements.
  • Must be able to climb ladders and work aloft with hand tools.
  • May require normal authorized medical evaluation for this job, unless previously met.

At DIRECTV, meeting our customers’ needs plays an important role in our success – but your ability to provide them with best-in-class service is even more critical. We’re offering an opportunity to work at the frontlines of our company, connecting customers in your community with the best in tech and entertainment. Whether it’s upgrading services or installing our products, your impacts will be felt by customers far and wide. There’s no better time to join our team. So, what do you say? Are you ready to deliver the future of entertainment?

DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, & local laws

RSRDTV


Job Posting: Jul 18, 2022, 3:00:41 PM
Other Locations: Nevada-ELKO, Nevada-Battle Mountain, Nevada-Winnemucca, Nevada-CARLIN
Schedule: Full-time
Job Level: Hourly Occupational Remote: no
Apply Now