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Specialist Technical Services Management

Tech Project/Program Management Job ID: 2223629 Los Angeles, California Apply Now

DIRECTV - Technical Operations – Specialist Technical Services Management

At DIRECTV, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.

DIRECTV is looking for a talented, highly motivated, self-driven individual with technical experience in large-scale video distribution to join our service operations team as a Specialist. You will work on a team that owns monitor & control and technical recovery for our entire lineup of channel services from acquisition thru downlink.

Duties and Responsibilities:

  • Ensure consistent, high quality digital television signal transports and satellite transmissions.
  • You will provide on-site technical support for DIRECTV. You will develop strong working relationships with Content Team, Engineering and other stakeholders to ensure a high level of quality is maintained and continuously improve the customer experience.
  • Leveraging broadcast and utility tools for service restoral.
  • Installation, diagnosis and maintenance of critical on-air video, audio, RF, baseband, signal processing, transport, and transmission equipment.
  • Incident, Change and participate in Lifecycle Management.
  • Summarize, document and present technical information in both verbal and written form.

As the successful candidate, you will need to possess several of the following job qualifications:

  • Monitoring and Detection - Support to the on‐air operations environment with Monitor and Control (M&C) to restore functionality with all aspects of the broadcast. Maintain and continuously improve the support experience through scripting, automation, and tooling opportunities.
  • Video/Audio Acquisition – ability to analyze baseband & fiber sources including executing source captures.
  • Video/Audio Transport and Compression - Basic knowledge of Video/Audio Compression techniques and standards including video encoding, multiplexing equipment, and virtualization technologies.
  • Ground Satellite Communication (RF) - Experience and demonstrated knowledge on the operation of Antenna Control Units (ACU’s) and associated test equipment. Troubleshooting and restoral ability with Uplink and Downlink RF components.

Minimum Qualifications:

  • Associates degree in Broadcast Engineering, IT Engineering, Computer Science or related field, and/or equivalent work experience
  • Minimum three (3) years of experience working within a video acquisitions environment
  • Minimum three (3) years of experience working within a broadcast operations environment
  • Minimum two (2) years of experience working within a Satellite RF Uplink facility

Additional Requirements:

  • All candidates must be able to lift 30 to 40 pounds
  • Be able to cover any shift spanning the 24/7 environment, including weekends, holidays and overtime
  • All candidates must possess a valid ID and successfully pass a drug test and background check

This position is subject to the DIRECTV COVID-19 Vaccination Policy. Click here for additional information.

Our Specialist Technical Services Management can earn between $70,100 - $140,200. Not to mention all of the other amazing rewards that working at DIRECTV offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.

Ready to join our team? Apply today!


Job Posting: May 24, 2022, 4:17:23 PM
Schedule: Full-time
Job Level: Associate/First Level Manager Remote: no
Apply Now