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Revolutionize the streaming world?
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2024 Sales & Service Field Services Internship

College Internships Job ID: R230419 El Segundo, California  Virtual, California JOIN THE PARTY

DIRECTV is changing the way the world experiences entertainment. We’re delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we’re revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV, our industry leading team, is at the forefront of making it all happen. Together, we’re creating the best entertainment and communications experience in the world.

Dive into the Sales & Service organization as a summer of 2024 intern! The work our team does directly impacts the DIRECTV customer experience through providing support for our Field Services organization by working on real-world problems relating to the overarching customer experience.

Depending on your interests and area of study, you’ll get the chance to flex your project management skills, work cross-functionally through various teams providing data analytical insights, research, define and design IT project requirements; M&P documentation; Adhoc reporting; Back end/back-office systems support and requirements.

Project Examples:

  • Analysis and capacity planning
  • Remaps and Reorgs
  • End user process documentation
  • Research, define & design IT project requirements
  • M&P and release notes, job aids for field
  • Ad Hoc reporting

Majors/Concentrations we’re looking for:

  • Open to all business majors
  • Project Management
  • MIS/Information Technology Management

Skills and Experience:

  • Cross functional collaboration
  • Data storytelling, ability to synthesize insights out of the data
  • Comfortable presenting and speaking with leaders
  • Microsoft Suite proficiency
  • Project Management
  • Process documentation - ideation to deliverable
  • Research; Analysis
  • Technical Acumen
  • Strong written and verbal communication skills
  • Triage engagement

This is a remote position that can be located anywhere in the United States. #LI-Remote

10 week internship program. 6/3/24 - 8/9/24 or 6/17/23 - 8/23/24.

Position requires full US work authorization now and in the future.

This position can earn $19 per hour, not to mention all the other amazing rewards that working at DIRECTV offers.

Apply today!

Remote: True