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Specialist-Technical Broadcast Engineer

Technology Job ID: 2164710 Castle Rock, Colorado Apply Now

DIRECTV is changing the way the world experiences entertainment. We’re delivering cutting-edge products and services that redefine the future. Innovation is at the heart of what we do, and we’re revolutionizing the way our customers access to content anytime, anywhere. With premier video services like DIRECTV, our industry-leading team is at the forefront of making it all happen. Together, we’re creating the best entertainment and communications experience in the world.

DIRECTV is looking for a talented, highly motivated, self-driven individual with technical experience in large-scale video distribution to join our service operations team as a Specialist. You will work on a team that owns monitor & control and technical recovery for our entire lineup of channel services from acquisition thru downlink; the ideal candidate will be the calm in the storm during Critical incidents.

Duties and Responsibilities:

  • Ensure consistent, high-quality digital television signal transports and satellite transmissions.
  • You will provide on-site technical support for DIRECTV. You will develop strong working relationships with Content Team, Engineering, and other stakeholders to ensure a high level of quality is maintained and continuously improve the customer experience.
  • Leveraging broadcast and utility tools for service restoral
  • Installation, diagnosis, and maintenance of critical on-air video, audio, RF, baseband, signal processing, transport, and transmission equipment.
  • The incident, Change, and participate in Lifecycle Management.
  • Summarize, document, and present technical information in verbal and written form.
  • In this role, you will be a part of a technical team working to ensure that incidents are managed effectively, with minimal impact on our business and customers.
  • Run incident command during availability incidents and follow-up with appropriate teams and vendors during live and post-incident recovery.

As a successful candidate, you will need to possess several of the following job qualifications:

  • Monitoring and Detection - Support the onair operations environment with Monitor and Control (M&C) to restore functionality with all aspects of the broadcast. Maintain and continuously improve the support experience through scripting, automation, and tooling opportunities.
  • Video/Audio Acquisition – ability to analyze baseband & fiber sources, including executing source captures.
  • Video/Audio Transport and Compression - Basic knowledge of Video/Audio Compression techniques and standards, including video encoding, multiplexing equipment, and virtualization technologies.
  • Ground Satellite Communication (RF) - Experience and demonstrated knowledge of Antenna Control Units (ACU’s) operation and associated test equipment. Troubleshooting and restoral ability with Uplink and Downlink RF components.

Minimum Qualifications:

  • Associates degree in Broadcast Engineering, IT Engineering, Computer Science or related field, and equivalent work experience
  • Minimum three (3) years of experience working within a video acquisitions environment
  • Minimum three (3) years of experience working within a broadcast operations environment
  • Minimum two (2) years of experience working within a Satellite RF Uplink facility

Additional Requirements:

  • All candidates must be able to lift 30 to 40 pounds
  • Be able to cover any shift spanning the 24/7 environment, including weekends, holidays, and overtime
  • All candidates must possess a valid ID and successfully pass a drug test and background check

Job Posting: Nov 19, 2021, 9:01:56 PM
Schedule: Full-time
Job Level: Associate/First Level Manager
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